Congratulations Wash House Winner
Brodie Animal Hospital, Austin Texas
Checking in with owner Mike Werner, DVM…
Aside from the additional revenue, a groomer can immediately find any dermal or ear issues that may need medical attention.
I get at least 1 to 2 questions per day; the groomers can answer those questions.
Depending on the breed, every 6 to 8 weeks, more often with select breeds with medical issues.
I had heard of the pet products, but am more familiar with the Paul Mitchell products, having used them myself.
To accomplish a retail business in a clinic it must be taken out of the veterinarian’s hands and given to the manager. The veterinarian needs to let go of the control of this piece of the business.
The American Animal Hospital Association drives you to be the very best you can be and instills this into your team members; it’s an attitude. I was the head of the AAHA Student Association in 1977, and have worked with AAHA accredited clinics ever since.